Terms and Conditions of Service

Use of the Platform is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872, including un-discharged insolvents, are not eligible to use the Platform. If you are a minor (under the age of 18 years), you may use the Platform only under the supervision of a parent or legal guardian.

You are responsible for maintaining the confidentiality of your display name, email, password, and account information. You agree to accept responsibility for all activities that occur under your account or password.

We take all reasonable care to ensure that all details, descriptions, footwear specifications (UK sizes, materials, gender categories), and prices appearing on the website are accurate:

• Footwear Colors & Photography: While we display product colors as accurately as possible, actual color rendition may vary depending on your display monitor settings.
• Pricing & Taxes: All prices listed on the website are in Indian Rupees (INR / ₹) and are inclusive or exclusive of applicable taxes as explicitly indicated during checkout.
• Pricing Errors: In the event that a footwear item is listed at an incorrect price due to technical or typographical error, 2Brother.Hub reserves the right to cancel or refuse any orders placed for that item prior to dispatch, with order amounts settled promptly.

To provide safe, encrypted, and seamless online shopping, payments on 2Brother.Hub are processed through Razorpay Payment Gateway, a certified PCI-DSS compliant payment aggregator.

You represent and warrant that the payment details provided by you are valid, correct, and authorized for use.

Receipt of an order confirmation does not signify our final acceptance of your order. 2Brother.Hub reserves the right at any time after receipt of your order to accept or decline your order for reasonable causes such as product unavailability, failure of pincode serviceability, or suspicion of fraudulent activity.

Please refer to our dedicated policy page for full details:

All content present on this Platform, including but not limited to brand names, logos, footwear designs, images, text, graphics, software, and user interface styling, is the exclusive intellectual property of 2Brother.Hub or its content suppliers and is protected under Indian and international copyright and trademark laws. Unauthorized copying, modification, or redistribution is strictly prohibited.

In no event shall 2Brother.Hub, its owners, directors, or employees be liable for any indirect, incidental, punitive, or consequential damages arising out of or in connection with the use of the Platform or purchased products. Our total liability to you for any claim arising out of your order shall not exceed the amount actually paid by you for the specific footwear item.

You agree to indemnify and hold harmless 2Brother.Hub from any claims, losses, liabilities, damages, or expenses (including legal fees) arising from your breach of these Terms or violation of any law.

These Terms and Conditions and all transactions on the website shall be governed by, interpreted, and construed in accordance with the laws of India. Any dispute, controversy, or claim arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, India.

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, our Grievance Officer details are published below: